Hispanics now surpass African-Americans as the second-largest race/ethnic group. Because their families are larger and food is an important part of their life, Hispanics purchase and consume more food products. When developing a marketing strategy, this large target market has many cultural marketing categories to consider.
Culture and the Hispanic Market
When translating marketing material for Hispanic customers, the Hispanic-market region of origin is an important consideration. Many Hispanic customers originate from Cuba, Caribbean or Mexico, as well as other regions such a South America and Spain. Each Hispanic cultural category makes food-purchasing choices and prepares food differently. For example, Tortillas prepared in Mexican culture prefer corn passing through a lime bath whereas South American Hispanics from Venezuela prefer pre-cooked corn for Tortillas.
Every market has cultural differences, and food-purchasing decisions are sensitive to these differences. Various Hispanic customers prefer different versions of ethnic food and at times prefer the same food prepared somewhat differently. People are sensitive to their culture as is the Hispanic target market. There are dispersed variations of the Hispanic-culture communities throughout marketing regions, and the members of these communities are making purchasing decisions by differences in culture.
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Marketing professionals should keep in mind the Hispanic category targeted before making product and promotional decisions. When marketing to the Hispanic community, remember that not every Hispanic community may interpret a translated English version of a product in the same way. Customs and languages are different in the Hispanic market just as in any target market.
Hispanic Sampling and Brand Attitude
It is important that a brand elicits excitement from the consumer. California launched a marketing campaign a few years ago to promote product awareness to change Hispanic attitudes about purchasing milk. Traditionally, the female family member passes on cultural food ideals to the next generation; therefore, the milk campaign in California targeted Hispanic mothers and grandmothers.It is important that a brand elicit excitement from the consumer. The milk marketing campaign targeting Hispanic mothers and grandmothers is an example of changing attitudes and creating excitement for a brand. Before the campaign, Hispanic women did not purchase milk, and the attitudes toward milk had to change to generate a purchasing reaction.
Hispanics value samples and coupons more than the remaining population. Samples introduce products and services to new target customers. Hispanic response levels to samples and coupons are always higher, especially when brand excitement plays on various cultural differences such as family values or the pursuit of the good life.
The recession has all target markets keeping a closer watch on money. Similar to other markets, the Hispanic market appreciates coupons and samples to reduce increased costs. Data shows that 83% of buying decisions are now made at home, and coupon use has increased to 19%; this data includes information from the Hispanic and non-Hispanic markets. The reported data describes the recession as having a strong impact on consumer purchasing decisions.
REFERENCES:
http://www.hispanicmarketadvisors.com
http://www.nal.usda.gov/outreach/HFood.html
http://www.portada-online.com/article.aspx?aid=6077
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